Solutions

HowRU Patient

Connecting patients with their family and friends

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Bringing loved ones together

Features and Benefits

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Friends and family can connect with patients using video calling, chat messaging and photo sharing.

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Secure and encrypted service providing a patient/family space.

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Staff can very quickly and easily register a patient for HowRU using an automated process.

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Simple to set up and use, for both the patient  and loved one, from any device. (Mac, Windows, iOS, Android).

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Family members can download the Webex app free of charge to join the patient’s secure HowRU service and invite other family members they wish to include.

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Can be run independent from any existing video or collaboration solution.

Case Study: Wollongong Hospital

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Meet our partner: Taleka

Citrus Solutions have partnered with Taleka,
an industry leading technology adoption specialists to make sure you’re looked after.

Taleka is a global leader in providing adoption services for digital technologies, identifying use cases and developing simplified workflows to assist you with HowRU Service deployment, and most importantly, working directly with your staff long after deployment to increase adoption for all your staff involved in the HowRU Service.

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Taleka’s human approach of “people first” will ensure the most seamless customer experience is achieved for ICU Management, Hospital Staff, Patients and Family.

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Taleka’s experienced healthcare team of consultants and technology adoption specialists will engage with the key staff from your ICU to understand your unique current patient care workflows and needs and how the patient - family connect service integrates with these.

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Taleka will take care of delivering program management, design and customise staff communications, create specific educational material including videos and patient / family guides, develop customised training for key front-line staff and social workers (for family assistance) removing this workload from your busy ICU teams.

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Citrus Solutions partnership with Taleka allows us both to provide a holistic offering for this healthcare service by combining our innovation to automate / simplify the experience, technical expertise, focus on quality, security and ongoing support to complement with their human centred approach to technology adoption.

Visit Taleka

Power of an open Platform

The new collaborative workforce

Global Communications that scale

PersonaliSed customer engagement

Download our
Capabilities Brochure

For a complete overview of what Citrus Solutions can offer your business, click the link below.

Download Brochure

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